Updox
Updox is a patient communication platform for independent practices that bundles HIPAA-compliant telehealth with eFax, secure texting, reminders, forms and a patient portal. Its video visits include a virtual waiting room and calls of up to 20 people, and pricing is usage-based and quote-only.
Key Details
Quote-based
Cloud, Web
solo, small_group, mid_sized
Yes
Telemedicine & Virtual Care
Telemedicine & Virtual Care Features
Updox Key Features
- HIPAA-compliant video and audio visits
- Virtual waiting room with triage
- Calls with up to 20 attendees
- Interpreter services
- eFax and Direct secure messaging
- Secure text, broadcasts and reminders
- Online forms and patient portal
- Integrates with most EHRs
Updox Alternatives
Comparing options? See every product side by side in our Telemedicine & Virtual Care software guide.

Zoom for Healthcare
Zoom for Healthcare is Zoom's set of telehealth, communication and contact center tools configured for healthcare organizations under a signed BAA. It offers EHR-integrated video visits, including an Epic integration. Zoom Workplace for Clinicians adds AI clinical note-taking that syncs documentation to the medical record.
From $14.16/user/mo (Pro, billed annually)
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