Who DrChrono is best for
DrChrono has offered an EHR since 2009 and publishes iPad and iPhone apps. Since November 2021 it has been owned by EverCommerce and sold as DrChrono by EverHealth, alongside sister products CollaborateMD and Updox. It combines charting, scheduling, billing with its own clearinghouse, telehealth and the OnPatient portal, and targets independent practices from solo providers to multi-location groups.
Best for
- Solo and small primary care, pediatric and internal medicine practices
- Psychiatry, counseling and therapy practices that want a general EHR with billing
- Clinicians who chart on iPad or iPhone during visits
Not ideal for
- Large groups or hospitals needing enterprise EHR features
- Buyers who want a single, all-inclusive published monthly price
DrChrono pros and cons
Pros
- Native iPad and iPhone apps plus web access
- EHR, practice management, billing, telehealth and patient portal in one system
- Proprietary clearinghouse, denial workflows and integrated payments
- EverHealth Scribe AI documentation and an AI no-show predictor
- ONC certified (DrChrono EHR 11.0, Drummond Group, 2022)
Cons
- Base subscription prices are not published
- Usage limits and overage fees for texts, calls and faxes, plus per-claim and per-statement charges
- Extended lab integration is a paid add-on ($30 per provider per month)
- Some AI and productivity tools are add-ons or limited to higher tiers
DrChrono pricing
DrChrono sells three tiers, Foundation, Growth and Premium, with base prices available only by quote or a downloadable pricing sheet as of October 2026. Its pricing page does publish usage limits and fees: Foundation includes 250 text and 100 phone reminders and 500 e-faxes per month, Growth 500/250 and 1,000, and Premium 1,000/750 and 2,000. Overage is $0.05 per text, $0.10 per call and $0.07 per fax page. Paper claims cost $1.00 ($1.50 for workers' comp), paper statements $0.90 and electronic statements $0.59. Integrated payments carry a $5 program fee plus 3.25% + $0.30 per card transaction. Contract length and setup fees are not published.
Key features
- EHR: customizable templates and forms for 20+ specialties, speech-to-text, custom macros, document management and e-faxing, and lab and immunization registry integrations
- EverHealth Scribe: AI that listens to the visit and drafts structured notes
- Practice management: real-time scheduling, automated reminders and check-in, insurance eligibility verification and task automation, plus an AI no-show predictor
- Medical billing (RCM): claims management, a proprietary clearinghouse, denial resolution, reporting and integrated payments
- OnPatient portal: online booking, secure messaging, digital intake forms, e-signatures, payments and visit summaries
- e-Prescribing through Surescripts, including EPCS (its ONC disclosure lists ID.me and Bamboo Health among relied-upon software), and prior authorization through CoverMyMeds
HIPAA, security and integrations
DrChrono links a Business Associate Agreement from its website footer and describes its security as HIPAA-aligned controls. DrChrono EHR 11.0 is certified as ONC Health IT by Drummond Group (CHPL 15.99.04.2897.DRCH.11.03.1.220531), including criteria for multi-factor authentication, encryption and audit logs. It does not publicly list SOC 2 or HITRUST certification. Integrations include Surescripts for e-prescribing, CoverMyMeds, IronBridge for immunization registries, lab partners and Updox. DrChrono offers an open API with a certified FHIR (g)(10) endpoint, and third-party developers may pay setup and volume-based fees.
DrChrono alternatives
- Tebra — all-in-one EHR, billing and patient engagement for small practices, with optional billing services.
- CharmHealth — cloud EHR and PM with lower-cost plans for small and integrative practices.
- eClinicalWorks — broader ambulatory EHR with RCM services, suited to growing groups.
- Elation Health — primary-care-focused EHR built for independent and value-based practices.
- AdvancedMD — cloud EHR and PM with strong billing tools and optional RCM services.
