Who Noterro is best for
Noterro (renamed from SOAP Vault in 2020) is practice management and charting software for allied health clinics. Pricing is per practitioner with unlimited assistant seats and locations, which suits small multi-room clinics.
Best for
- Solo and small massage therapy, chiropractic, physiotherapy and osteopathy clinics
- Mobile practitioners who travel to clients (Noterro GO)
- Clinics in Canada and the U.S. that want online booking, intake forms and SOAP notes in one tool
- Practices that want published, month-to-month pricing with a free trial
Not ideal for
- Physician practices that need an ONC-certified EHR, e-prescribing or lab orders
- Clinics that rely heavily on U.S. insurance billing and need a full billing workflow
Noterro pros and cons
Pros
- Published pricing starting at $33 per month, with a 14-day free trial and no credit card required
- Unlimited assistant seats and locations on every plan
- SOAP notes, customizable templates, orthopedic assessments and intake forms with e-signature
- Online booking, waitlists and email, text and call reminders
- Noterro GO handles service areas and travel time for mobile clinics
- AI Scribe, Form Summary and the Lucy AI assistant are built in, with 300 AI credits included each month
Cons
- Insurance claims, CMS-1500 forms, memberships and packages require the top Max plan
- AI Scribe and Form Summary are usage-billed beyond the included credits
- Not designed for medical practices that need e-prescribing or lab integrations
Noterro pricing
As of 2026, Noterro lists three monthly plans, each including one practitioner:
- Core: $33/month, plus $13.20 per additional practitioner (charting, forms, scheduling, online booking, payments, email reminders, Scribe and Form Summary)
- Plus: $55/month, plus $22 per additional practitioner (adds text and call reminders, waitlists, file storage, insurance codes, U.S. superbills and Noterro GO)
- Max: $77/month, plus $27.50 per additional practitioner (adds packages, memberships with auto-pay, a dedicated phone number, insurance claims and CMS-1500 auto-fill)
Annual billing saves 15%, which works out to about $28.05/month for Core. AI features cost $0.01 per credit, with 300 credits included per month. No setup fees are listed.
Key features
Noterro covers scheduling and online booking, multi-location calendars, reminders, SOAP and custom charting with predictive text, intake and consent forms, client portal, card payments (including Square for in-person POS), packages and memberships, and insurance billing via TELUS eClaims (Canada) and Availity, Office Ally and Trizetto (U.S.). AI tools include Noterro Scribe (voice-to-chart notes), Form Summary and the Lucy AI assistant. Exports go to QuickBooks and Xero, and it syncs with Google Calendar and Mailchimp.
HIPAA, security and integrations
Noterro says it follows HIPAA and PIPEDA protocols. Its security page states that data is encrypted in transit and at rest, backed up across multiple data centers, monitored 24/7, and that clinic data is stored in Canada, while Scribe recordings are processed temporarily in the U.S. and then deleted. Its HIPAA page lists unique user logins, automatic logoff, audit logs and locked finalized notes. Noterro does not publish a SOC 2 report or state BAA terms.
Noterro alternatives
- SimplePractice — Better fit for therapists and mental health clinicians who need stronger U.S. insurance billing and telehealth.
- PtEverywhere — Physical therapy scheduling and practice software with a similar low starting price.
- HENO — PT-focused platform built by a clinic owner, aimed at outpatient physical therapy practices.
- Tebra — Practice management, EHR and billing for independent medical practices that need fuller insurance workflows.
