ZocDoc

Relatient makes Dash, a patient access platform for hospitals, health systems, specialty groups and FQHCs. Dash combines rules-based scheduling, patient self-scheduling, agentic voice AI and online chat. It also handles omnichannel reminders, digital registration and financial clearance, and it integrates with EHRs including Epic, athenahealth, Oracle Health and eClinicalWorks.

Weave is a communication and patient engagement platform for healthcare practices, used widely in dental, optometry and medical offices. It combines a VoIP phone system with texting, appointment reminders, digital forms, online scheduling requests, reviews and payments, plus AI tools for answering calls and texts.

Lydoh is an AI phone assistant built for medical practices that cannot afford to miss a call. It answers your main line 24 hours a day, including nights, weekends, and holidays, so patients reach a helpful voice instead of a busy signal or generic voicemail. Every call is handled with your practice in mind. Lydoh answers routine questions from a knowledge base you control, such as hours, location, insurance, and visit prep. It captures appointment requests and prescription-refill requests, then delivers them to your team as structured messages you can act on. When a caller has an urgent need after hours, Lydoh follows your on-call rotation and reaches the right clinician by phone and text, escalating step by step until someone connects. Setup is guided and made for a clinical front desk, not an IT department. You get a dedicated phone number, an editable knowledge base, and an on-call schedule you can adjust by rotation and time zone. Every call produces a transcript and a record in your dashboard, and webhooks let you push calls, transcripts, and requests into your CRM or ticketing system so the work lands where your team already operates. Lydoh is designed for the realities of a medical office: clear separation between routine and urgent, prescription refills routed only for clinical practices, and escalation logic that respects your rotation and hours. It runs as a monthly subscription, and setup takes under 10 minutes.

Klara is a patient communication platform owned by ModMed and now sold as ModMed Patient Engagement, powered by Klara. Calls, texts, voicemails and web chat land in one shared, secure thread. Medical practices use it to automate reminders, intake and follow-ups, and patients do not need an app or login.

CrelioHealth Patient Engagement is an all-in-one online patient engagement software designed to improve patient experience and relationships. It facilitates a seamless digital patient journey to ensure a best-in-class patient retention rate. The platform allows practices to convert their website into an online store and simplify the test booking experience.