Who Remedly is best for
Remedly is built for specialty practices where self-pay services, packages and marketing matter as much as insurance claims. Its revenue cycle module sits inside the same system as charting, scheduling, the patient portal and point-of-sale payments, so a practice can run front desk, clinical and billing work in one place. The company was founded in 2014 and is based in San Francisco, according to a Square developer case study.
Best for
- Plastic surgery practices and med spas that mix cosmetic and insurance billing
- Weight loss, mental health and concierge practices with cash-pay services
- Multi-location practices that need room and device scheduling
- Practices that want built-in card payments and marketing tools
Not ideal for
- Primary care or large multi-specialty groups needing deep insurance workflows
- Practices that need ONC-certified EHR reporting for federal programs (not stated by Remedly)
Remedly pros and cons
Pros
- One system for EHR, practice management, patient portal and RCM
- Entry price of $90 a month, with a 10% discount for annual payment
- AI Assistant that predicts whether claims will be accepted before submission
- Merchant services through Square, Global Payments or 360 Payments with point-of-sale and saved cards
- Free data migration using Remedly's standard templates
- Choice of self-service billing software or a full-service option where Remedly manages claims
Cons
- Plan-by-plan pricing is not published; you must request a pricing guide
- Little public detail on HIPAA safeguards, BAA terms or audits
- Narrower specialty focus than general-purpose EHRs
Remedly pricing
Remedly's pricing page says plans start at $90 a month. The final price depends on the plan, features, number of providers and locations, and practice needs. Paying annually adds a 10% discount. Remedly does not publish individual plan names or rates; you request a full pricing guide from sales.
Its FAQ says data migration is free if your data fits Remedly's standard templates (typically demographics, appointments, providers and attachments), while data cleanup is a paid service. Onboarding is either self-guided or led by a customer success manager under Guided Onboarding; the FAQ does not say whether that costs extra. For RCM, pricing differs between Self-Service and Full-Service billing.
Key features
- EHR: SOAP, DAP and psychiatric notes, customizable encounter notes, intake and consent forms, Second Signature
- Practice management: calendar with day, week and month views, room and device scheduling, multi-location, group and family sessions
- Revenue cycle management: Full Claims Audit, Real-Time Claims Management, claims scrubbing, contract fee schedules, remittance tool, ERA and EOB handling, comprehensive superbills, paper or electronic claims, appeals and attachments
- AI Assistant: machine-learning predictions of claim acceptance or rejection; Remedly also lists an Ambient AI Assistant
- Patient portal: secure messaging, online forms and e-signing, self-scheduling
- Payments: merchant services and integrated POS
- Marketing and analytics: reminders, email and SMS, custom dashboards and A/R reports
- Clinical connectivity: e-prescribing, eLabs and eFax
HIPAA, security and integrations
Remedly's FAQ says it serves customers with needs "including HIPAA compliance," and its homepage says patient data is stored securely and that customers own their data. It does not publish a BAA, SOC 2 report, HITRUST certification or ONC certification on its site. Ask for a signed BAA and security documentation before go-live.
Payment processing runs through Global Payments, 360 Payments or Square. Remedly also lists e-prescribing, eLabs, eFax, email and SMS reminders, CRM and Leads API integrations, and custom integrations.
Remedly alternatives
- DrChrono — a cloud EHR with billing and an iPad app, used across a wider range of specialties.
- AdvancedMD — a larger EHR, PM and RCM suite with more insurance-billing depth.
- SimplePractice — a better fit for solo and small mental health practices with published plans.
- Tebra — practice management, billing and patient engagement for independent practices.
- CharmHealth — a cloud EHR with encounter-based pricing and a free tier.
