Who Sunoh.ai is best for
Sunoh.ai listens to the conversation between a clinician and patient, produces a transcript and drafts a progress note for review. It is promoted within eClinicalWorks' AI offerings, and its site carries a healow copyright. The vendor says more than 100,000 healthcare providers use Sunoh.
Best for
- Practices on eClinicalWorks that want a scribe tied to their charting workflow
- Small and mid-size ambulatory practices on Epic, athenahealth, ModMed, Practice Fusion, Tebra or Cerner that work in a browser
- Clinicians who want order capture (labs, imaging, procedures, medications) alongside the note
- Practices that want published per-user pricing without a long contract
Not ideal for
- Practices whose EHR is not browser-based and is not on the supported list
- Health systems that need enterprise security documentation and deep EHR-native deployment across many sites
Sunoh.ai pros and cons
Pros
- Published price and no long-term commitment
- Drafts categorized progress note sections and a visit summary, with templates for customization
- Captures orders discussed in the visit, including labs, imaging, procedures, medications and follow-up
- EHR Sync Chrome extension pushes finalized notes to browser-based EHRs at no extra cost
- Works on desktop browsers, iPhone, iPad and Android
- BAA, 24x7x365 support and implementation services included
Cons
- The $149 price is labelled a limited-time rate, down from $199
- Integration outside eClinicalWorks relies on a browser extension rather than a native EHR app
- Specific languages supported are not listed
- Security details beyond HIPAA safeguards and Azure hosting are not published
- Time-savings figures on the site come from vendor headlines and testimonials
Sunoh.ai pricing
Sunoh's pricing page lists one plan at $149 per user per month, described as a limited-time price and shown against a struck-through $199. It includes ambient voice capture, transcripts, draft clinical summaries and SOAP notes, editing before import, PDF export, 24x7x365 support, implementation services and a BAA. The vendor says there is no long-term commitment and offers a free trial, though trial length is not stated. The EHR Sync extension adds no cost. No separate pricing for eClinicalWorks customers is published.
Key features
- Ambient listening with a visit transcript and dialogue flow
- Draft Progress Note sections, such as history of present illness, assessment and plan, for review and editing
- Order capture for labs, imaging, procedures, medications and follow-up instructions
- Visit summary and customizable templates and fields
- EHR Sync, a Chrome extension that pushes approved notes to browser-based EHRs
- Multilingual support, with recognition of different accents and dialects
HIPAA, security and integrations
Sunoh states that it signs business associate agreements, follows HIPAA administrative, physical and technical safeguards and uses industry-standard encryption. Its pricing page says the service is hosted on Microsoft Azure. It does not publish SOC 2, HITRUST or other certifications. Sunoh names eClinicalWorks, Epic, Cerner, athenahealth, ModMed, Practice Fusion and Tebra as supported EHRs and says EHR Sync works with any browser-based EHR after a one-time configuration.
Sunoh.ai alternatives
- Freed — an ambient scribe for solo and small group clinicians with published monthly pricing.
- Heidi Health — an AI scribe with a free plan, used by doctors, nurses and allied health professionals.
- Abridge — enterprise ambient documentation sold to health systems.
- Microsoft Dragon Copilot — combines ambient notes with Dragon voice dictation for organizations that also dictate.
- Suki — an AI assistant for documentation, coding and voice commands, sold to practices and health systems.
