Who Freed is best for
Freed is built for independent clinicians who want to stop typing notes without an IT project: sign up online, record the visit and review a drafted note minutes later. The vendor says more than 26,000 clinicians and 1,300 clinics use it.
Best for
- Solo clinicians and small groups that want to start the same day, without a sales process
- Practices on a web-based EHR that can use the Chrome extension to push notes
- Clinicians who see patients in other languages but chart in English
Not ideal for
- Health systems that need native, API-level integration with a desktop or on-premise EHR
- Buyers who want coding suggestions and EHR push on an entry-level plan
- Practices that need a verbatim transcript or a human-reviewed note
Freed pros and cons
Pros
- Self-serve signup with a 7-day free trial and no credit card required
- Web, iOS and Android apps that sync to one account
- Templates for more than 30 specialties, per the vendor, plus an instant template builder
- EHR Push sends notes into browser-based EHRs with no APIs or IT setup
- Vendor states it is HIPAA compliant and SOC 2 Type II certified, and deletes visit audio after processing
- Captures visits in 14 languages
Cons
- Starter is capped at 40 notes per month
- EHR push, patient letters and ICD-10/CPT coding require Premier
- EHR push depends on a browser-based EHR and Chrome
- Notes are written in English only, even when the visit is in another language
Freed pricing
As of October 2026, Freed lists these plans per clinician per month:
- Starter: $39 on annual billing ($59 month-to-month); up to 40 notes a month, specialty templates and live support.
- Core: listed at $59 to $79 depending on billing term; unlimited notes, template builder and Clinical Evidence. The pricing page offers Core free to residents, students and trainees, and its FAQ also describes a 50% student discount on the monthly individual plan (not available on App Store subscriptions).
- Premier: $104 billed annually or $119 monthly; adds visit summaries, patient instructions and letters, EHR push, dictation and ICD-10/CPT coding.
- Groups: custom quote; adds medical assistant users, note sharing, live onboarding, SSO, admin dashboards and volume discounts.
No setup fee is listed. AI Front Desk starts at $149 per month.
Key features
- AI Scribe: drafts SOAP notes from in-person or telehealth visits, with context from prior visits
- Coding Assistant: suggested ICD-10, CPT and E/M codes
- EHR Push: one-click note transfer via a Chrome extension
- Clinical Evidence: cited answers to clinical questions
- AI Front Desk: AI phone answering and two-way SMS, sold separately
HIPAA, security and integrations
Freed states that it is HIPAA and HITECH compliant and SOC 2 Type II certified, and that it signs business associate agreements; group plans list an organization-wide BAA. It says data is hosted on Microsoft Azure in the US and encrypted in transit and at rest, that audio is deleted automatically once the note and quality checks finish, and that its AI is trained only on de-identified notes. HITRUST and ONC certification are not published.
Integration is through EHR Push, a Chrome extension rather than an API. Freed's launch announcement names athenahealth, Practice Fusion, eClinicalWorks, Tebra/Kareo, Elation, SimplePractice, Kipu, OptiMantra and ModMed.
Freed alternatives
- Heidi Health — another self-serve AI scribe, often compared with Freed on price.
- Suki — AI assistant with native integrations into major EHRs, sold more to groups and health systems.
- Abridge — enterprise ambient documentation embedded in Epic and other large-system EHRs.
- Sunoh — ambient scribe tied closely to eClinicalWorks.
- Microsoft Dragon Copilot — Dragon dictation plus ambient AI for organizations already on Microsoft and Nuance tools.
