Who RCM Matter is best for
RCM Matter is a billing service, not software you run yourself. Its team works in the practice's current EHR or PM system. It is a TechMatter company with offices in Glendale, California and Pittsburgh, Pennsylvania, and says it serves all US states.
Best for
- Solo and small group practices without in-house billing staff
- Practices that want to keep their current EHR rather than switch platforms
- Groups that also need credentialing or chronic care and RPM billing
Not ideal for
- Organizations that want billing software their own staff operate
- Buyers who need published SOC 2 or HITRUST attestations before signing
RCM Matter pros and cons
Pros
- Publishes a starting rate (2.99% of monthly revenue)
- Works in the practice's existing EHR, including Epic, athenahealth and eClinicalWorks
- Services beyond claims, including credentialing, coding and patient statements
- Free billing audit and consultation before signing
- The about page advertises no long-term contracts
- Real-time reporting and claim status tracking for clients
Cons
- No published SOC 2, HITRUST or similar security attestation
- The 2.99% rate is a floor; the site does not say what volume or services it assumes
- Supported-system counts differ across the site (50+ on the homepage, 30+ on the about page)
- Performance figures, such as the 85% first-pass acceptance rate in its FAQ, are self-reported
RCM Matter pricing
RCM Matter charges a percentage of collections; the homepage says pricing starts as low as 2.99% of monthly revenue. There is no pricing page, and setup fees, minimums and what the starting rate covers are not published. Pricing is set during a free consultation, and the about page advertises no long-term contracts. Expect the rate to depend on specialty, claim volume, payer mix, A/R backlog and add-ons.
Key features
RCM Matter groups its services under "Solutions":
- Medical Billing: registration, eligibility, claims, payment posting and A/R
- Medical Coding by certified coders
- Denial Management and A/R Follow-up
- Insurance Eligibility verification
- Credentialing (TechMatter also runs a related credentialing brand, Credentialli)
- Patient Statement Services and Book Keeping
- Chronic Care Management and Remote Patient Monitoring billing
- Medical Assistant, AI Medical Assistant and Healthcare Marketing
- Real-time reports and analytics with claim tracking and customized reporting
TechMatter also sells CureAR, an AI-based medical billing software platform.
HIPAA, security and integrations
RCM Matter's HIPAA page says its teams and business affiliates comply with HIPAA and internal policies, and that staff handling PHI receive privacy and security training. The FAQ says patient data is kept in a HIPAA-compliant storage system. The site does not mention a business associate agreement; require a signed BAA before sharing data. No SOC 2, HITRUST or ISO certification is published.
RCM Matter works inside the client's EHR or PM system and submits claims electronically each day.
RCM Matter alternatives
- Human Medical Billing — another outsourced billing service for practices that want a team to run claims in their existing system.
- Millin Medical — RCM software plus services built for health and human service organizations rather than general medical practices.
- Ventra Health — a larger RCM services and technology firm serving practices and hospitals.
- athenahealth RCM — combines billing services with athenahealth's own software, a fit if you are open to changing systems.
