Who Millin Medical is best for
Millin Medical is a Lynbrook, New York company with more than 40 years in health and human services billing. MillinPro began as the system Millin built for its own billing staff and is now licensed to agencies. Agencies can run billing themselves in MillinPro, or outsource some or all of the work to Millin's billing team. MillinPro is configured for each state's Medicaid rules and pulls billable services from an agency's EHR and EVV systems.
Best for
- Behavioral health, mental health and substance use agencies billing Medicaid and Medicaid managed care
- I/DD providers, including children's HCBS programs
- Foster care, children's services, health home and care management organizations
- Agencies in the states Millin lists: New York (for example Article 31 clinics), Pennsylvania (ODP), Texas (TMHP), New Jersey and Florida
Not ideal for
- Private medical or therapy practices billing mostly commercial insurance
- Agencies in states Millin does not list
- Organizations looking for an EHR with clinical documentation, scheduling and billing in one product
Millin Medical pros and cons
Pros
- Specialized in state Medicaid billing for human services programs, which general medical billing software often handles poorly
- Choice of licensing the software, outsourcing billing, or a mix of both
- Rules engine updated as payer and state rules change
- Automatic batch eligibility checks before claim submission, crossovers to secondary payers and rebilling of denied or underpaid claims
- Millin's implementation team configures the system, and most clients need about six hours of training, according to its FAQ
- Cloud-based on Microsoft Azure, with no local servers to maintain
Cons
- No published pricing
- Narrow geographic footprint; agencies outside the listed states should confirm support first
- Not an EHR; you need a separate clinical system and an integration
- The vendor says clients average a 99 percent collection rate, a figure not independently verified
- Few independent reviews exist
Millin Medical pricing
As of 2026, Millin Medical does not publish pricing; it offers demos and an ROI calculator instead. Its FAQ says MillinPro's cost depends on the types and number of services you bill, and that most clients need about six hours of training. Costs depend on whether you license MillinPro and bill yourself or outsource billing to Millin, as well as your claim volume, number of programs and sites, and EHR integration needs. Ask Millin which pricing model applies and what onboarding, training and integration cost.
Key features
- MillinPro: cloud billing and revenue cycle platform for health and human services agencies
- Billing and reporting: web service claim submission without logging into Medicaid portals, rebilling, dashboards and a report builder
- Billing management services: outsourced billing by Millin's specialists
- EMR integration: HL7, API or batch data transfer from your EHR and EVV systems
- Eligibility verification: automatic batch checks before claims go out
- State program billing: Article 31, Children's HCBS, ODP and TMHP billing, plus Medicaid managed care
HIPAA, security and integrations
Millin describes MillinPro as a HIPAA compliant cloud-based system hosted in Microsoft Azure, which it notes is FedRAMP and NIST certified; those are Azure's certifications, not Millin's own. Millin does not publish a SOC 2 report, HITRUST certification or BAA terms, so request them during evaluation. MillinPro does not replace your EMR or EVV platform: it receives billable services through an HL7 interface, API or batch data transfer, then checks claims against its rules engine. Millin says it can integrate with any EHR and accounting system but names no specific EHR vendors.
Millin Medical alternatives
- Kipu Health — a behavioral health EHR with revenue cycle tools, better if you want clinical and billing in one vendor.
- blueBriX — a behavioral health EHR focused on whole-person care and compliance.
- Valant — a behavioral health EHR with practice management, built more for outpatient group practices than community agencies.
- TherapyNotes — affordable practice management and notes for private therapy practices with published pricing.
- CollaborateMD — general billing and practice management software for practices and billing companies.
